Return & Refund Policy
Last updated: October 8, 2026
All sales are final
All purchases from Peymanigold, including 18K gold jewellery, gold bars and gold coins, are final sale. We do not accept returns or exchanges for change of mind, size or style. Please review each product’s details (karat, weight, size and photos) before ordering, and contact us first if you have any questions.
Damaged, defective or incorrect items
If your order arrives damaged or defective, or is not the item you ordered:
If your claim is approved, we will offer a replacement or a refund to your original payment method. Card refunds can take up to 5 business days to appear after processing. Payment processing fees and original shipping costs are non-refundable.
Gold bars and coins
Bullion is priced on the live gold market. Once a bullion order is confirmed, it cannot be cancelled, returned or refunded. Please inspect your bullion at pickup; any issue must be raised before you leave.
Orders shipped outside Canada
If an approved claim requires an item to be returned from outside Canada, we will email you shipping and customs instructions. Any customs duties or fees charged on a returned item may be deducted from the refund.
Contact us
Peymanigold · 3451 Sawmill Crescent, Vancouver, BC V5S 0H3
672-552-3535 · info@peymanigold.com
By placing an order, you agree to this Return & Refund Policy.