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Due to the nature of precious metals, bullion, coins, and fine jewelry, we do not accept physical returns once an order has been shipped.
All sales are final upon delivery, except as outlined below.
Refunds may be considered only for jewelry items (excluding bullion and coins) on a case-by-case basis, at our sole discretion.
Once we receive your item(s) in-store, no further action is needed. If your return is accepted, you will receive a full refund in the form of your original payment. If we require further information, we will reach out to you via email. For this reason, please make sure to include a note with your name and order number in the return package.
Please note that credit card refunds can take up to 5 business days to process. All orders paid for in-store will be refunded via cheque if the client is unable to receive the refund in person. In-store refunds must be processed onto the same card used at the time of purchase.
Processing fees, payment fees, and shipping costs are non-refundable.
Customers are responsible for return shipping costs.
Items must be returned in their original condition. Any loss in value due to wear, damage, alteration, or missing components will be deducted from the refund amount.
We understand shipping a package internationally can be very intimidating. We are here to help! If you require assistance with your package or have any questions, please reach out to us at hello@100ways.com. We will be happy to assist you.
If you would like to return an item from an international address, you may ship the item back to us.
Please send an email to info@peymanigold.com with your Order Number and the SKU Number of the item you are returning. Both numbers can be found on the packing slip included in your order, as well as on the Order Confirmation email you received at the time of purchase.
Please note that return shipping costs are the responsibility of the client. We always recommend sending items via tracked shipping.
As your package must cross the border, please ensure to indicate “Canadian Returned Goods” on any customs paperwork that may accompany the package. When filling out the customs form, please follow these instructions:
Reason for Shipment: Return and Repair
Country of Origin: Canada (CA)
Additional Notes: "POE: AWB [the tracking number you received from us when we shipped your order]"
Please note that any custom fees incurred on returned orders will be deducted from your total refund amount. We thank you for your understanding.
Once we receive your item(s) in-store, no further action is needed. If your return is accepted, you will receive a full refund in the form of your original payment. If we require further information, we will reach out to you via email. For this reason, please make sure to include a note with your name and order number in the return package.
All bullion and coin sales are final and are not eligible for returns or refunds under any circumstances.
If you receive an item that is damaged or defective, please contact us within 48 hours of delivery and provide clear photographic evidence.
Each case will be reviewed individually. If approved, we may offer a replacement or refund, at our discretion.
To request a refund review, please contact us at:
📧 info@peymanigold.com
Please include:
Your order number-SKU
Reason for the request
Supporting photos (if applicable)
We will review your request and respond within 2–3 business days.
If you have any questions regarding this Return & Refund Policy, please contact us at:
📧 info@peymanigold.com