Discover fine jewelry
Due to the nature of precious metals, bullion, coins, and fine jewelry, we do not accept physical returns once an order has been shipped.
All sales are final upon delivery, except as outlined below.
Refunds may be considered only for jewelry items (excluding bullion and coins) on a case-by-case basis, at our sole discretion.
If a refund is approved, it will be processed as a buyback and subject to the following terms:
Refunds are calculated based on the current market price of precious metals at the time the refund request is approved, not the original purchase price.
Due to market fluctuations, the refund amount may be higher or lower than the original purchase price.
Refund values reflect the buyback value of the metal content based on current spot prices.
Processing fees, payment fees, and shipping costs are non-refundable.
Customers are responsible for return shipping costs.
Items must be returned in their original condition. Any loss in value due to wear, damage, alteration, or missing components will be deducted from the refund amount.
All bullion and coin sales are final and are not eligible for returns or refunds under any circumstances.
If you receive an item that is damaged or defective, please contact us within 48 hours of delivery and provide clear photographic evidence.
Each case will be reviewed individually. If approved, we may offer a replacement or refund, at our discretion.
To request a refund review, please contact us at:
📧 info@peymanigold.com
Please include:
Your order number
Reason for the request
Supporting photos (if applicable)
We will review your request and respond within 2–3 business days.
If you have any questions regarding this Return & Refund Policy, please contact us at:
📧 info@peymanigold.com