Shipping Policy
Last updated: October 16, 2026
Where we ship
Peymanigold ships from Vancouver, BC, to addresses in Canada and the United States.
Local pickup in Vancouver
Customers in the Vancouver area can choose free local pickup at checkout. Pickup is at 3451 Sawmill Crescent, Vancouver, BC, by appointment only. We’ll email you when your order is ready so you can book a time, and photo ID may be required at pickup.
Shipping costs
Shipping fees are non-refundable.
Shipping insurance (optional)
All orders ship with a tracked service. Shipping insurance is available on request — please email info@peymanigold.com before placing your order and we’ll confirm the cost. We recommend insurance for higher-value orders.
Duties and taxes for US orders
Orders shipped to the United States may be subject to import duties, taxes or brokerage fees. Unless these are shown and collected at checkout, they are the responsibility of the recipient.
Gold bars and coins
Bullion is ordered by email at info@peymanigold.com and is available for pickup only at our Vancouver location, by appointment. Bullion is not shipped. We confirm the current price and payment with you by email before your order is finalized, and photo ID may be required at pickup.
Order processing
Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays are processed on the next business day. For security, we may ask for additional verification before an order ships.
Tracking and delivery
You’ll receive tracking information by email once your order ships. A signature may be required on delivery. Delivery usually takes 2–7 business days after shipment, depending on location and carrier. Delivery times are estimates and are not guaranteed.
Address accuracy
Please make sure your shipping address is complete and correct. We are not responsible for delays or non-delivery caused by an incorrect or incomplete address.
Lost or delayed shipments
If your order is delayed or appears lost in transit, contact us right away. We will open an investigation with the carrier and keep you updated. Once a package is marked as delivered by the carrier, we are not responsible for theft or loss after delivery, so we recommend shipping to a secure address where someone can receive it.
Changes and cancellations
Orders can’t be changed or cancelled once processing has begun. If you need a change, contact us as soon as possible and we’ll do our best to help before your order ships.
Contact us
Peymanigold · 3451 Sawmill Crescent, Vancouver, BC V5S 0H3
672-552-3535 · info@peymanigold.com
By placing an order, you agree to this Shipping Policy.